Shipping policy

Thank you for choosing to shop with us. We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below.

1. Order Processing Time

All orders are processed and prepared for shipment within 5–7 business days after payment confirmation.

Please note that processing time does not include shipping time. Orders may take additional time during holidays, peak seasons, or due to unexpected circumstances.

2. Shipping Time

After your order has been shipped, the estimated delivery time is:

15–20 business days

Delivery times may vary depending on your location, customs procedures, weather conditions, and local delivery services.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available). You can use this information to monitor the progress of your delivery.

4. Customs and Import Fees

Customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are determined by the destination country and are not controlled by us.

5. Delayed Orders

While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control, including carrier delays, customs inspections, or other unforeseen circumstances.

If your order has not arrived within the expected delivery period, please contact our customer service team for assistance.