Refund policy

Thank you for shopping with us. We are committed to providing high-quality products and a great customer experience. If you are not completely satisfied with your purchase, you may request a return or refund according to the policy below.

1. Return Policy

We accept returns within 30 days from the date you receive your order.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned with its original packaging and accessories.
Proof of purchase, such as your order number, is required.

Items that have been used, damaged, modified, or returned without original packaging may not be accepted.

2. How to Request a Return

To start a return, please contact our customer service team with your order number and the reason for the return.

Email: [your email address]

Please wait for our return instructions before sending your item back. Unauthorized returns may not be accepted.

3. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping method for returns. We are not responsible for packages lost during return shipping.

4. Refund Policy

Once your returned item has been received and inspected, we will process your refund.

Approved refunds will be issued to your original payment method within 3 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review your request and provide an appropriate solution, including a replacement or refund if applicable.